How long will it take?
Tape transfers take about a week. Small scanning orders are usually a few days. Restoration depends on how much work the photo needs — we'll tell you when you drop it in.
Can I post my tapes or photos to you?
Yes. Courier them to the Lower Hutt store with your name, phone number and email in the parcel and we'll take it from there. Most people drop in, but there's no need to if you're out of town.
How do I get the files back?
By email for anything small enough to send, or on a USB stick. The USB isn't included in the price — bring your own or buy one from us. Your originals come back to you either way.
Do you repair cameras, or only clean them?
We clean and check, which covers most cameras that have simply been sitting unused. Anything needing real repair work we'll look at and tell you whether it's worth doing.
I only have the print, not the negative. Can you still fix it?
Yes — that's the usual case. We scan the print, work on the scan, and give you back a new print. The original is never altered.