Shipping
All shipping is via the tracked courier service Pass the Parcel who is provided by Post Haste.
The Pass the Parcel service’s consist of:
Local (Wellington)
Local, which is designed for when you have an item to be sent to someone in the same town or city as yourself and offers:
North Island
This is for deliveries that are in the same mainland island as you (for example Christchurch to Nelson). Our service standard for these deliveries is:
South Island
This service needs to be used for delivery between islands and provides a:
Just a couple of things to note about our service standards:
Contact Camera House - 04 5662267
Stranded post
Ship my negatives via stranded post (does not include USB)
PO Box
Please note: As we use a courier service we can not ship to a PO Box address
The Pass the Parcel service’s consist of:
Local (Wellington)
Local, which is designed for when you have an item to be sent to someone in the same town or city as yourself and offers:
- Overnight delivery, where we aim to have the item delivered before 5pm the next working day
- Flat Rate - NZ$4.55 per order
North Island
This is for deliveries that are in the same mainland island as you (for example Christchurch to Nelson). Our service standard for these deliveries is:
- Overnight delivery, with our target delivery time being before 5pm the next working day
- Flat Rate - NZ$5.00 per order
South Island
This service needs to be used for delivery between islands and provides a:
- Two Day service (for example, if it is picked up on Monday, we aim to deliver by 5pm on Wednesday)
- Flat Rate - NZ$5.00 per order
Just a couple of things to note about our service standards:
- If your item is going to a rural area, delivery may take an additional 24 hours. We are also unable to get a signature for rural deliveries.
- Pass the Parcel do their best to deliver your parcels when we say we will; but, sometimes things happen which mean we may take an extra day or so to deliver. As such, please note that we do not guarantee delivery within the above service standards. We sure do our best though.
Contact Camera House - 04 5662267
Stranded post
Ship my negatives via stranded post (does not include USB)
- Flat Rate - NZ$1.00 per order
PO Box
Please note: As we use a courier service we can not ship to a PO Box address
FAQ
How long will it take to receive my film back?
This all depends on the service you have selected to send your film to us. Typically, most courier services take 1-3 working days. If you have sent it via stranded post, this can take up to a week (during the busy season even longer).
Once we have received your film we will process it ASAP normally it's completed the day we have received it.
If you have selected 'online transfer' you will receive the files that day.
If you have selected them to be shipped back, our courier service, Pass the Parcel, takes 1-3 working days to return.
How long will it take to receive my film back?
This all depends on the service you have selected to send your film to us. Typically, most courier services take 1-3 working days. If you have sent it via stranded post, this can take up to a week (during the busy season even longer).
Once we have received your film we will process it ASAP normally it's completed the day we have received it.
If you have selected 'online transfer' you will receive the files that day.
If you have selected them to be shipped back, our courier service, Pass the Parcel, takes 1-3 working days to return.
