(Please note BW films may take up to a maximum of 2 weeks to process)
How it works:
NOTE: WE HAVE CHANGED ADDRESS
Ship your film to:
Camera House
77 Queens Drive, Lower Hutt 5010
We highly recommend that you ship your film to us via a tracked courier services
Online Transfer
We can scan your film and upload it to a downloadable link. The photos will be available for download for 3 weeks.
If you do not require your negatives returned immediately we can store them for up to 6 months to 'combine with another order.
Select 'Film developing - Hold my negatives until next order' to avoid shipping charges and let us know in the order notes.
FAQ
How long will it take to receive my film back?
This all depends on the service you have selected to send your film to us. Typically, most courier services take 1-3 working days. If you have sent it via standard post, this can take up to a week (during the busy season even longer).
Once we have received your film we will process it ASAP normally it's completed the within 3 days after we have received it.
If you have selected 'online transfer' you will receive the files that day.
If you have selected them to be shipped back, our courier service, Courier Post , takes 1-3 working days to return.
Why are some of my photos missing?
Here at Camera House we scan every frame, unless its completely black. After we scan your film we will email you with a brief description on how your film came out and the number of frames you will receive back I.E. 22 of your 24 frames came out, a few shots were very dark due to the flash not being used.
What resolution file will I receive back?
Our standard scanner resolution is 3360 x 2240( Base 16 - 7.4MP) Almost 4 times what many other film labs offer as standard scan size
See more on scanning here
What film do you process?
Using a tracked courier service is recommended.
WARNING: We do not take responsibility for delayed, damaged or lost film by couriers in transit to us
In the unlikely event your film is lost on the way back to you we keep a digital copy for up to a month. Contact us if you have any issues
How it works:
- Select from the options available
- Once purchased, arrange for your preferred courier to get the film to us, along with your name and order number.
- We will then process your film and return via prepaid shipping.
NOTE: WE HAVE CHANGED ADDRESS
Ship your film to:
Camera House
77 Queens Drive, Lower Hutt 5010
We highly recommend that you ship your film to us via a tracked courier services
Online Transfer
We can scan your film and upload it to a downloadable link. The photos will be available for download for 3 weeks.
If you do not require your negatives returned immediately we can store them for up to 6 months to 'combine with another order.
Select 'Film developing - Hold my negatives until next order' to avoid shipping charges and let us know in the order notes.
FAQ
How long will it take to receive my film back?
This all depends on the service you have selected to send your film to us. Typically, most courier services take 1-3 working days. If you have sent it via standard post, this can take up to a week (during the busy season even longer).
Once we have received your film we will process it ASAP normally it's completed the within 3 days after we have received it.
If you have selected 'online transfer' you will receive the files that day.
If you have selected them to be shipped back, our courier service, Courier Post , takes 1-3 working days to return.
Why are some of my photos missing?
Here at Camera House we scan every frame, unless its completely black. After we scan your film we will email you with a brief description on how your film came out and the number of frames you will receive back I.E. 22 of your 24 frames came out, a few shots were very dark due to the flash not being used.
What resolution file will I receive back?
Our standard scanner resolution is 3360 x 2240( Base 16 - 7.4MP) Almost 4 times what many other film labs offer as standard scan size
See more on scanning here
What film do you process?
- 35mm
- Medium format / 120 (6x4.5, 6x6, 6x7, 6x8, 6x9)
- 110/126
- Disposable Cameras
Using a tracked courier service is recommended.
WARNING: We do not take responsibility for delayed, damaged or lost film by couriers in transit to us
In the unlikely event your film is lost on the way back to you we keep a digital copy for up to a month. Contact us if you have any issues
